The main Card Controls screen will display your debit card(s) with the On/Off status of each card. Each card can be identified by the last 4 digits of your card. You are able to set nicknames for each card to make it easier to identify.

You have the option of renaming your card(s) with a Nickname. Simply click the edit button to type in a name that will make it easier to identify your card(s).

When the card is turned ON, you can use it to make purchases and other normal transactions. When the card is turned OFF, one-time transactions using your card will be blocked. Recurring transactions will still process even when your card is turned OFF.

To turn your card ON/OFF, simply tap on the toggle to set your desired card status. Changes to your card status are instant, so you are in control of when your card may be used.

The Alert Delivery Options screen allows you to have even more control on how you receive your alerts. If you have Push Notifications and Text Message Banking enabled, then all delivery options will be turned ON. If you do not wish to receive an alert to that option, simply toggle OFF the method you want to stop receiving alerts for that card. At least one delivery option must be enabled for each card.

If an option to enable Push Notifications does not display, you can enable them by accessing your mobile app’s menu and going to Settings. Once in the Settings Menu you can enable Push Notifications. The Push Notifications screen will allow you to set up other account alerts such as balance reminders. Once Push Notifications are enabled, please return back o your Card Alert Deliver Options screen. If you access the Alert Delivery Options you will now see the toggle to enable Push Notifications for Card Alerts.

If an option to enable SMS Text Alerts does not display, you can enable them by logging into Online Banking and clicking on My Settings and selecting Alerts & Notifications at the bottom of the page. The Alerts and Notifications screen will allow you set up other account alerts such as balance reminders. Follow the onscreen prompts for adding your phone number for Text Message Banking. Once Text Message Banking is enabled, please return to your mobile app and access the Card Alerts and Control screens. If you access the Alert Delivery Options you will now see your phone number has been added along with a toggle to enable SMS Text Alerts for Card Alerts.

You have the option of setting alerts by Merchant Type, Transaction Type, Location Type, and/or Spend Limits. Alerts are enabled for All Transactions as the default. If you do not want to receive an alert for every transaction, you can choose to receive alerts only for “Preferred Transactions” or “Blocked Transactions Only”. If you receive an alert on a transaction you did not authorize please contact us immediately.

The Merchant Type screen allows you to BLOCK transactions from specific merchant categories such as Gas Stations, Groceries stores, hotels and airlines in the Travel industry and many more. If you have your Send Alerts setting set to Preferred Transactions you can also turn on or off alerts from specific merchants. If you are BLOCKING the merchant type you will not be able to turn off the alert.

The Transaction Type screen allows you to BLOCK transactions by types such as Mail/Phone Orders, ATM, Online and more. If you have your Send Alerts setting set to Preferred Transactions you can also turn on or off alerts for specific types. If you are BLOCKING the transaction type you will not be able to turn off the alert.

The Location Type screen allows you to BLOCK transactions from merchants processing transactions internationally. If you have your Send Alerts setting set to Preferred Transactions you can also turn on or off alerts for foreign transactions. If you are BLOCKING foreign transactions you will not be able to turn off the alert.

The Spend Limits screen allows you to BLOCK transactions greater than the amount you enter on screen. You can also enter a dollar amount to receive alerts greater than the amount you entered. If you only want to receive alerts on transaction above the threshold you entered you will need to disable all alerts for Merchant, Transactions, and Location types. Any transaction that is BLOCKED will trigger an alert even if it is lower than the amount you entered.